Privacy policy.

Please read this policy carefully to understand how we collect, use and store your personal data.

Introduction

At Rebuild Health we take your privacy very seriously and are committed to protecting your personal information.

This privacy policy explains how we may collect and use the information you give us. If you have any questions, comments and requests about this privacy policy please email

Hello@rebuildhealth.co.uk

Calling us on 077523 86834

 

This policy includes:

  • How we collect information

  • Where we collect information from

  • What personal information we collect

  • How we will use your personal information

  • How we keep your data safe and who has access to it

  • How we keep your information up to date

  • Your right to your information

  • Cookie policy

 

Where we collect information from

Rebuild Health may collect information in the following ways: –

When you give us information directly: You may provide your details to us when you request specific information from us by email, social media, phone or website.

When you have given other organisations permission to share it: You may have provided your details to another organisation that works with Rebuild. For example, to receive further details about our services or project. Information we get from these services depends on your settings or the response choices you give, so you should regularly check what you have agreed to with third party organisations.

When your information is available from other public sources: We may collect personal details about you from the public domain, such as from social networks, company websites and news archives. We may use data services agencies to collect this information.

 

What categories of personal information we collect

The type and quantity of information we collect and how we use it depends on why you are providing it.

We may collect where relevant:

  • Your name

  • Your email address

  • Your phone number

 

How we will use your personal information

We could use your personal information in a number of ways, including for the following purposes:

  • To provide you with the services or information you have requested

  • To send you news from Rebuild Health via email or phone

  • To update you about any changes to our services

  • To maintain our organisational records and ensure we have your most up-to-date marketing preferences

  • To help us improve our projects, community offering or information-offering

  • To help us work with third parties to ensure that we send you targeted communications (see ‘What categories of personal information we collect’ above)

If you would like to contact us about your marketing preferences, please contact us using the details above.

 

How we keep your data safe and who has access to it

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We always ensure only authorised personnel have access to your information this includes the project manager.

Despite taking precautions, no data transmission over the internet can be guaranteed to be 100% secure. So, while we strive to protect your personal information, we cannot guarantee the security of any information you disclose to us online, and you must understand that you do so at your own risk.

 

How we keep your information up to date

Where possible, we try to keep your records up to date; for example, by emailimg our customers at least once a year to check details are correct. However, we’d really appreciate it if you let us know if your contact details change.

Email Hello@rebuildhealth.co.uk

 

How long we keep your information for

We will hold your personal information on our systems for as long as is necessary.

If you ask us to stop sending you marketing materials, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

 

 

Your rights

You retain control of how we use your data and you have the right to ask us to stop processing your personal information, which we will do. In some circumstances, we may legally be required to retain your personal information for audit purposes. However, this will be discussed with you depending on your requirements.

Under the General Data Protection Regulation, you are also granted a number of additional rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: Hello@rebuildhealth.co.uk

Cookie policy

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

Changes to this privacy policy

This policy may change from time to time. If we make any significant changes to this policy, we will publicise these changes clearly on our website or contact you directly with more information.